Kérem várjon

Conferencing Event Coordinator

#BT

85310

The Specifics:

The Team: Conferencing Team

Contract Type: Permanent

Work Schedule: Shifts

Home office opportunity: No

 

What you'll be doing:

As Conferencing Event Coordinator, you will be in charge of:

  • Owning, driving, communicating, updating and proactively representing BT in all domains of activities
  • Helping the users with the establishment of Conferencing service connection and guide them on how to use the service via the usual business communication channels such as e-mails and phone calls
  • Responsible for delivering customer service as defined by BT Conferencing customers
  • Handling customer queries via phone and e-mail system
  • Providing 1st line support for internal and external customers
  • Proactive software based monitoring alarm response
  • Provide process improvement input wherever possible

 

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements
  • Working with a cooperative and positive attitude in a group settings to achieve common goals
  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
  • Taking the responsibility and takes care of the consequences of making a decision
  • Good troubleshooting skill: able to define problems and offer valid resolution
  • Demonstrated willingness and aptitude to learn new technologies and participate in BT Conferencing training issues
  • Ability to interface with Executive Leadership and Technical Staff

Professional skills:

  • Working knowledge of PC's and a Windows based system

Language skills:

  • English on a fluent level

 

https://bt.taleo.net/careersection/external/jobdetail.ftl?job=85310&tz=GMT%2B01%3A00

 

If you are interested, please send us your CV and cover letter in English to the ngpluslondon@gmail.com Please refer to the position and company in your e-mail.