BT established its headquarter for Central and Eastern Europe in 1999 in Budapest. In 2007, BT opened its European Shared Service Centre in Hungary (BT ROC Ltd.) with two offices, in Budapest and Debrecen. The centre provides a wide range of customer and business support services across 22 different departments to more than 3,000 global customers, including some of the world’s leading multinational companies. The Centre’s service portfolio covers, for example, service assurance, service delivery, HR services as well as various financial, commercial-, business support services, network- and service design.
We are proud of what we achieved over the years, especially of the fact that we developed BT in Hungary to become one of the biggest companies in the sector, employing 2,500 colleagues. Without our combined talents this could not have happened. Now the evolution continues with you in our SSC.
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